Atandt troubleshooting number - Use *73 to deactivate Call Forwarding. Can't call out. You can't place outgoing calls; however, you can receive incoming calls. No dial tone. You currently have no dial tone and cannot receive or make calls. Noise/static on line/hear others on line. Your phone is working; however, you are hearing static or there is an intermittent loss of sound ...

 
The rule of thumb is to reduce the number of retries to 2 or 3 per message. This will allow you to identify the source of the problem faster. 7. Taking the time to try these tips will help you to identify the problem that led to poor deliverability. Once you identify the problem, you shouldn’t have a problem with fixing it. . Add item

Tip: Try the Troubleshoot & Resolve tool on your U-verse TV by pressing MENU on your remote, then select Help. Choose Information and then Troubleshoot & Resolve. Internet. Troubleshoot your internet. Find your Wi-Fi network name and or password. Connect a computer to your Wi-Fi home network. Understand your gateway status lights. Digital phone.Learn how to set up and manage your home phone. Get help with call blocking. Find out how to contact us. AT&T has you covered with Digital phone support, troubleshooting, how-to articles, & videos.All Services Select What are you looking for? Want to call us? Wireless support: 800.331.0500 or 611 from a mobile device Available 24/7 Available 24/7 Support video library Go to business supportOnce you activate NumberSync, you can start using your iPhone's wireless number on your watch. 1 Good to know: When you call 911 from your watch, the call goes over the mobile network if possible. If a mobile network isn't available, emergency teams use device location data from nearby Wi-Fi ® networks to help locate you. If that data isn't ...Aug 22, 2023 · AT&T unlimited plans: AT&T Unlimited Premium ®, AT&T Unlimited Extra℠, AT&T Unlimited Starter℠, AT&T Unlimited Elite ®, AT&T Unlimited &More Premium℠, AT&T Unlimited Enhanced Plus℠, and AT&T Unlimited Plus℠. AT&T 4GB℠. All AT&T Mobile Share ® plans. AT&T Prepaid ® monthly plans: $75, $65, $50, $45, $35, and multi-month plans. Tip: Try the Troubleshoot & Resolve tool on your U-verse TV by pressing MENU on your remote, then select Help. Choose Information and then Troubleshoot & Resolve. Internet. Troubleshoot your internet. Find your Wi-Fi network name and or password. Connect a computer to your Wi-Fi home network. Understand your gateway status lights. Digital phone.What is a toll-free number? Toll-free numbers are 10-digit numbers that begin with 800, 833, 844, 855, 866, 877, 888, etc. There are no charges to the calling party. Time to contact AT&T customer support. Your technical issues may be above our pay grade, in which case we’d recommend getting in touch with AT&T customer service directly at +1-800-288-2020 or through the provider’s support contact page. We have more info about making contact on CableTV.com’s AT&T Customer Service & Support page.Dec 7, 2022 · Restart your gateway or modem manually. Unplug the power cord from the back of your gateway or modem. If you have: Wait 20 seconds. Put the internal battery back in if you have one. Plug the power cord back in. If you have DSL service, reconnect the phone cord. Wait for the gateway or modem to restart and your Broadband light to turn solid green. support articles. We’ve got more channels, more packages, and more fun for you!We would like to show you a description here but the site won’t allow us.Learn more about your Netgear Nighthawk LTE Mobile Hotspot Router (MR1100) Get support for Netgear Nighthawk LTE Mobile Hotspot Router (MR1100) features including voicemail, connectivity, storage, troubleshooting, email, and more from AT&T Select Add wireless number. Follow the prompts to create your ID. Go to Messages. Tap More, then Settings, and finally AT&T Messages Backup & Sync. Select Turn it on if it’s not already enabled. We’ll send you a confirmation text. Sign in to NumberSync from your tablet. You may see an alert. We’ll send a passphrase to your primary phone ...Jan 12, 2023 · Get tips for solving issues with signing in to your AT&T accounts. Phone Troubleshooting Quick Guide. If you hear static on the line … This situation could be the result of faulty or missing DSL line filters, or it could be caused by interference from another device. If you hear static on the line … This situation could be the result of faulty or missing DSL lineRestart your gateway or modem manually. Unplug the power cord from the back of your gateway or modem. If you have: Wait 20 seconds. Put the internal battery back in if you have one. Plug the power cord back in. If you have DSL service, reconnect the phone cord. Wait for the gateway or modem to restart and your Broadband light to turn solid green.To unblock on a traditional landline: Press *, dial the 10-digit number you wish to remove, and press * to confirm. Repeat for each number you want to remove. To unbloc k on VoIP service: Log into your account via att.com. Hover over the banner and select Home Phone then Manage Features. A new page will open and you will see a list of Features.It’s usually located on the back or side of the house. Use a screwdriver to open the box. Look for a phone jack labeled customer access jack. Unplug the short telephone cord and plug in your corded phone. See if the problem still exists. If you: Don’t have a clear dial tone: The problem is with the AT&T network.Apr 7, 2018 · The number I was given on the at&t troubleshooting page to contact someone about my old account was 1-800-288-2020. The person answering seemed very unprofessional and kept telling me to hold while they track me? I hung up, all I want to do is reset the password for my old sbcglobal email so i can log into a website. Technical support or general help for customers who already have service installed. General Customer Service. AT&T Business Fiber. DSL. Uverse. 800.321.2000:The rule of thumb is to reduce the number of retries to 2 or 3 per message. This will allow you to identify the source of the problem faster. 7. Taking the time to try these tips will help you to identify the problem that led to poor deliverability. Once you identify the problem, you shouldn’t have a problem with fixing it.Time to contact AT&T customer support. Your technical issues may be above our pay grade, in which case we’d recommend getting in touch with AT&T customer service directly at +1-800-288-2020 or through the provider’s support contact page. We have more info about making contact on CableTV.com’s AT&T Customer Service & Support page.Get help managing your fixed wireless internet service and equipment. Find out how to fix common issues or contact us. AT&T has you covered with Fixed Wireless Internet support, troubleshooting, how-to articles, & videos.Phone Troubleshooting Quick Guide. If you hear static on the line … This situation could be the result of faulty or missing DSL line filters, or it could be caused by interference from another device. If you hear static on the line … This situation could be the result of faulty or missing DSL line Phone Troubleshooting Quick Guide. If you hear static on the line … This situation could be the result of faulty or missing DSL line filters, or it could be caused by interference from another device. If you hear static on the line … This situation could be the result of faulty or missing DSL line Get help managing your fixed wireless internet service and equipment. Find out how to fix common issues or contact us. AT&T has you covered with Fixed Wireless Internet support, troubleshooting, how-to articles, & videos.Email addresses and currently.com. Get help signing in and managing email addresses, IDs, and passwords. Features. Get help with basic email features, calendars, and email contacts. Setup & troubleshooting. Learn how to set up your email account and troubleshoot email issues. What is a toll-free number? Toll-free numbers are 10-digit numbers that begin with 800, 833, 844, 855, 866, 877, 888, etc. There are no charges to the calling party.AT&T® Official Site - AT&T Prepaid help options. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions.1. Unplug the phone that doesn't work. Physically unplug the phone and the cord from the wall. 2. Find a phone in the house that works. Go to one of your other phones and check that it has a dial tone. If none of the phones in your house have a dial tone, see the next section. 3. Unplug the working phone and cord.Get help with your wireless phone, plans, orders, and voicemail. Learn how to fix common issues or contact us. AT&T has you covered with Wireless support, troubleshooting, how-to articles, & videos.At&t EL52319 Pdf User Manuals. View online or download At&t EL52319 User ManualTry these tips: Make sure your Ethernet cable is connected to the WAN port on your Cell Booster and your router or gateway. If you have a modem and a separate router, try connecting your Cell Booster directly to your modem. Check the internet connection on other devices. Restart your router or gateway and your Cell Booster device.We would like to show you a description here but the site won’t allow us.Dec 7, 2022 · Troubleshoot & Resolve from your TV. If you have U-verse TV service, you can use the Troubleshoot & Resolve tool on your TV. With your remote control: Press Menu and select Help. Choose Troubleshoot & Resolve and then Phone. Select your issue and press OK. Follow the prompts. Try these tips to fix common problems. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories TV Prepaid Business. SearchApr 7, 2018 · The number I was given on the at&t troubleshooting page to contact someone about my old account was 1-800-288-2020. The person answering seemed very unprofessional and kept telling me to hold while they track me? I hung up, all I want to do is reset the password for my old sbcglobal email so i can log into a website. AT&T Tech Support Phone Number: +1-800-288-2020 AT&T Customer Support Chat: Bottom left of AT&T Internet Support page . Other helpful internet and Wi-Fi troubleshooting articles:Get help with your wireless phone, plans, orders, and voicemail. Learn how to fix common issues or contact us. AT&T has you covered with Wireless support, troubleshooting, how-to articles, & videos.Mar 3, 2023 · Select your service. Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV. Get help with Wi-Fi® weak spots. Manage connected devices. Check for outages. New cordless phone & answering system was purchased - I need the answering machine to pick up missed calls but it will not.  I called service provider to deactivate the voicemail but the a...Restart your gateway or modem manually. Unplug the power cord from the back of your gateway or modem. If you have: Wait 20 seconds. Put the internal battery back in if you have one. Plug the power cord back in. If you have DSL service, reconnect the phone cord. Wait for the gateway or modem to restart and your Broadband light to turn solid green.Android. Go to your Settings. Tap Phone and then Blocked contacts. Select Edit, the number or contact to update, and then Unblock. Go to your Messages. Tap the Menu (3 dots) and then Settings. Choose Block Numbers and Messages and then Blocked Messages. Select messages to be unblocked.It’s usually located on the back or side of the house. Use a screwdriver to open the box. Look for a phone jack labeled customer access jack. Unplug the short telephone cord and plug in your corded phone. See if the problem still exists. If you: Don’t have a clear dial tone: The problem is with the AT&T network.It’s usually located on the back or side of the house. Use a screwdriver to open the box. Look for a phone jack labeled customer access jack. Unplug the short telephone cord and plug in your corded phone. See if the problem still exists. If you: Don’t have a clear dial tone: The problem is with the AT&T network.The rule of thumb is to reduce the number of retries to 2 or 3 per message. This will allow you to identify the source of the problem faster. 7. Taking the time to try these tips will help you to identify the problem that led to poor deliverability. Once you identify the problem, you shouldn’t have a problem with fixing it.Phone Troubleshooting Quick Guide. If you hear static on the line … This situation could be the result of faulty or missing DSL line filters, or it could be caused by interference from another device. If you hear static on the line … This situation could be the result of faulty or missing DSL lineIf you are unable to locate a response from us, please check your spam folder. US customers may contact us by telephone at: (800) 222-3111. Monday – Friday 7 AM - 4 PM Pacific Time. Canadian customers may contact us by telephone at: (866) 288-4268. Monday – Friday 7 AM - 4 PM Pacific Time.Turn your phone off for 10 seconds and then back on. Place a test call to 611. Do one of the following: If the test call is successful, press and hold 1 to dial into the voicemail system. If your test call fails, confirm you have wireless coverage. If Visual Voicemail won't download, press and hold 1 to check your messages.Jun 10, 2021 · Note: This chart is an approximation for illustration purposes based on what TheBoomGuy said.Those aren’t official figures. Lesson 3: Threatening to Switch to Verizon Doesn’t Always Work. For ... AT&T outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ... Enter your home phone number and select Continue. Tell us about the problem you're having, then select Continue. Review any troubleshooting steps to see if you can fix it yourself. Follow the prompts to submit your ticket. Have an urgent request? Call us at 800.288.2020.Restart your gateway or modem manually. Unplug the power cord from the back of your gateway or modem. If you have: Wait 20 seconds. Put the internal battery back in if you have one. Plug the power cord back in. If you have DSL service, reconnect the phone cord. Wait for the gateway or modem to restart and your Broadband light to turn solid green.Phone Troubleshooting Quick Guide. If you hear static on the line … This situation could be the result of faulty or missing DSL line filters, or it could be caused by interference from another device. If you hear static on the line … This situation could be the result of faulty or missing DSL lineWhat is a toll-free number? Toll-free numbers are 10-digit numbers that begin with 800, 833, 844, 855, 866, 877, 888, etc. There are no charges to the calling party.You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds.Connection or streaming issues. Connect your DIRECTV receiver to an HDTV. Connect the satellite cable to your receiver. Troubleshoot directv.com streaming issues. Check for DIRECTV service outage. Get help with streaming issues on the DIRECTV App.Email addresses and currently.com. Get help signing in and managing email addresses, IDs, and passwords. Features. Get help with basic email features, calendars, and email contacts. Setup & troubleshooting. Learn how to set up your email account and troubleshoot email issues.Mar 2, 2023 · AT&T customer service billing and account support hours vary based on whether you need help with your TV or internet. For AT&T TV support, you can call AT&T’s customer service number at +1-800-288-2020 between the hours of 8 a.m. and 12 a.m. (midnight) ET, seven days a week. It’s the same number for AT&T internet support, but those hours ... Dec 7, 2022 · Restart your gateway or modem manually. Unplug the power cord from the back of your gateway or modem. If you have: Wait 20 seconds. Put the internal battery back in if you have one. Plug the power cord back in. If you have DSL service, reconnect the phone cord. Wait for the gateway or modem to restart and your Broadband light to turn solid green. Need help with your phone? View FAQs and troubleshooting tips. Manuals and Videos. Download manuals and quick start guides for your phone. Compatibility finder Product registration. Register your new AT&T telephone product online. Warranty and returns. View AT&T's warranty options. Contact us. Have a question or comment about your product? Let ... If an update is available, install it and restart your device. Check for device software updates and install. Reboot your phone or tablet. Re-launch the DIRECTV app and try again. Go to your device’s app store: Apple App store, Google Play store, Amazon for Android. Select the DIRECTV app and follow the prompts for installation. .Connection or streaming issues. Connect your DIRECTV receiver to an HDTV. Connect the satellite cable to your receiver. Troubleshoot directv.com streaming issues. Check for DIRECTV service outage. Get help with streaming issues on the DIRECTV App.Call 800.288.2020. Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines. If you see a marked line with an exposed cable or wire, and it doesn’t say AT&T, be sure to report it directly to that ...AT&T® Official Site - AT&T Prepaid help options. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions.Mar 2, 2023 · AT&T customer service billing and account support hours vary based on whether you need help with your TV or internet. For AT&T TV support, you can call AT&T’s customer service number at +1-800-288-2020 between the hours of 8 a.m. and 12 a.m. (midnight) ET, seven days a week. It’s the same number for AT&T internet support, but those hours ... Phone Troubleshooting Quick Guide. If you hear static on the line … This situation could be the result of faulty or missing DSL line filters, or it could be caused by interference from another device. If you hear static on the line … This situation could be the result of faulty or missing DSL line Dec 7, 2022 · Troubleshoot & Resolve from your TV. If you have U-verse TV service, you can use the Troubleshoot & Resolve tool on your TV. With your remote control: Press Menu and select Help. Choose Troubleshoot & Resolve and then Phone. Select your issue and press OK. Follow the prompts. Manage and personalize your home Wi-Fi network with AT&T Smart Home Manager. With this free and secure tool, you can add or block connected devices, run speed tests, apply internet access controls and more. Go into Settings>Messages>Send & Receive and make sure your phone number and Apple ID's email address is checked under you can receive iMessages to and reply from. If that appears to be fine, go into Settings>Messages>iMessage and toggle it off for thirty seconds before turning it back on again. Do the same for FaceTime. Let us know if this helps.AT&T® Official Site - AT&T Prepaid help options. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions.We would like to show you a description here but the site won’t allow us. Learn how to set up and manage your home phone. Get help with call blocking. Find out how to contact us. AT&T has you covered with Digital phone support, troubleshooting, how-to articles, & videos. 800.288.2020 AT&T Customer Service Hours: Monday – Friday, 7 a.m. – 9 p.m. CT. Saturday – Sunday, 8 a.m. – 9 p.m. CT. Tech support is available 24/7. The AT&T customer service number is the best number for current AT&T internet and home phone customers to call regarding their service.Learn how to set up and manage your email account. AT&T has you covered with AT&T Mail support, troubleshooting, how-to articles, & videos.It’s usually located on the back or side of the house. Use a screwdriver to open the box. Look for a phone jack labeled customer access jack. Unplug the short telephone cord and plug in your corded phone. See if the problem still exists. If you: Don’t have a clear dial tone: The problem is with the AT&T network.AT&T Tech Support Phone Number: +1-800-288-2020 AT&T Customer Support Chat: Bottom left of AT&T Internet Support page . Other helpful internet and Wi-Fi troubleshooting articles:It’s usually located on the back or side of the house. Use a screwdriver to open the box. Look for a phone jack labeled customer access jack. Unplug the short telephone cord and plug in your corded phone. See if the problem still exists. If you: Don’t have a clear dial tone: The problem is with the AT&T network.AT&T customer service billing and account support hours vary based on whether you need help with your TV or internet. For AT&T TV support, you can call AT&T’s customer service number at +1-800-288-2020 between the hours of 8 a.m. and 12 a.m. (midnight) ET, seven days a week. It’s the same number for AT&T internet support, but those hours ...Learn how to program your U-verse TV remote, get channel guides, and fix common problems. Find out how to contact us. AT&T has you covered with U-verse TV support, troubleshooting, how-to articles, & videos. If you are unable to locate a response from us, please check your spam folder. US customers may contact us by telephone at: (800) 222-3111. Monday – Friday 7 AM - 4 PM Pacific Time. Canadian customers may contact us by telephone at: (866) 288-4268. Monday – Friday 7 AM - 4 PM Pacific Time.Manuals and Videos. Please enter your model number in the box below to find the manual and quick start guide. Model number: Oct 20, 2022 · There are a few convenient ways to pay your AT&T bill for home Internet and TV service. Make a single payment to your AT&T account in any of the following ways: Pay Bill by Phone: 800.28.2020. Call AT&T customer bill payment numbers Monday – Friday between 8 a.m. and 7 p.m. ET, or Saturdays from 8 a.m. to 5 p.m. Call 800.288.2020. Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines. If you see a marked line with an exposed cable or wire, and it doesn’t say AT&T, be sure to report it directly to that ...Learn how to set up and manage your home phone. Get help with call blocking. Find out how to contact us. AT&T has you covered with Digital phone support, troubleshooting, how-to articles, & videos. Learn how to program your U-verse TV remote, get channel guides, and fix common problems. Find out how to contact us. AT&T has you covered with U-verse TV support, troubleshooting, how-to articles, & videos.Jul 5, 2023 · How to reach AT&T to report an outage of my landline? I don't have an online account to submit a service ticket, so I have been trying to contact AT&T through their published customer service number at 800.288.2020. I waited on the line more than two hours for the last few days, but nobody answers the phone. Help with AT&T 2 Handset Answering System CL82219. I cannot find assistance to navigate the Menu (the guide is too complicated to understand). I returned to Walmart where the product was purchased and no one in the department could assist; I called the local AT&T store and they had never heard of the product and directed me to Best Buy and Target.

If you are unable to locate a response from us, please check your spam folder. US customers may contact us by telephone at: (800) 222-3111. Monday – Friday 7 AM - 4 PM Pacific Time. Canadian customers may contact us by telephone at: (866) 288-4268. Monday – Friday 7 AM - 4 PM Pacific Time.. Whatpercent27s the price for golden corral

atandt troubleshooting number

Apr 22, 2022 · Time to contact AT&T customer support. Your technical issues may be above our pay grade, in which case we’d recommend getting in touch with AT&T customer service directly at +1-800-288-2020 or through the provider’s support contact page. We have more info about making contact on CableTV.com’s AT&T Customer Service & Support page. Landline phone help Landline phone help Landline phone help Bundles Back Shop bundles ; Bundles Bundles Bundles Internet + DIRECTV ... We would like to show you a description here but the site won’t allow us.Device help. Get step-by-step help and info for your device. Backup & storage. Calling & contacts. Device info. Getting started. Key features & apps. Photos, videos, and media. Security.Wireless support: 800.331.0500 or 611 from a mobile device. Available 24/7. Internet or home phone support: 800.288.2020. Available 24/7.AT&T® Official Site - AT&T Prepaid help options. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions.844.ATTeBIZ (844.288.3249) Monday - Friday. 9 a.m. - 6 p.m. ET. Send message. Do you have a question or need support? You can send us a message anytime, and we'll get back to you soon. To find help desk phone numbers and other useful network services, visit the AT&T Global Network Services Customer Support Help Desk. If you are unable to locate a response from us, please check your spam folder. US customers may contact us by telephone at: (800) 222-3111. Monday – Friday 7 AM - 4 PM Pacific Time. Canadian customers may contact us by telephone at: (866) 288-4268. Monday – Friday 7 AM - 4 PM Pacific Time.At&t EL52319 Pdf User Manuals. View online or download At&t EL52319 User ManualSelect your service. Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV. Get help with Wi-Fi® weak spots. Manage connected devices. Check for outages. We want to get you into a DM to walk through a few troubleshooting steps to help with your Numbersync concerns. Check the message icon in the upper right-hand portion of the page and reply. In the meantime, gather your account and device details, and we'll get started working towards a solution. Again, keep an eye out for our Direct Message.Tip: Try the Troubleshoot & Resolve tool on your U-verse TV by pressing MENU on your remote, then select Help. Choose Information and then Troubleshoot & Resolve. Internet. Troubleshoot your internet. Find your Wi-Fi network name and or password. Connect a computer to your Wi-Fi home network. Understand your gateway status lights. Digital phone.How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK).Learn how to set up and manage your home phone. Get help with call blocking. Find out how to contact us. AT&T has you covered with Digital phone support, troubleshooting, how-to articles, & videos.Help with AT&T 2 Handset Answering System CL82219. I cannot find assistance to navigate the Menu (the guide is too complicated to understand). I returned to Walmart where the product was purchased and no one in the department could assist; I called the local AT&T store and they had never heard of the product and directed me to Best Buy and Target.Connection or streaming issues. Connect your DIRECTV receiver to an HDTV. Connect the satellite cable to your receiver. Troubleshoot directv.com streaming issues. Check for DIRECTV service outage. Get help with streaming issues on the DIRECTV App. Dec 7, 2022 · Turn your phone off for 10 seconds and then back on. Place a test call to 611. Do one of the following: If the test call is successful, press and hold 1 to dial into the voicemail system. If your test call fails, confirm you have wireless coverage. If Visual Voicemail won't download, press and hold 1 to check your messages. GUIDED PROCESS Find out if there’s an outage. Review our outage info. If you sign in, we can also troubleshoot your devices and services for issues.Get help with your wireless phone, plans, orders, and voicemail. Learn how to fix common issues or contact us. AT&T has you covered with Wireless support, troubleshooting, how-to articles, & videos. Help with AT&T 2 Handset Answering System CL82219. I cannot find assistance to navigate the Menu (the guide is too complicated to understand). I returned to Walmart where the product was purchased and no one in the department could assist; I called the local AT&T store and they had never heard of the product and directed me to Best Buy and Target..

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